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About Guru VPN

Our Mission

Guru VPN was created to make digital privacy simple, accessible, and transparent. We believe that the right to secure and private internet access should be available to everyone, regardless of where they live, their technical expertise, or the devices they use.

Our mission is to provide a modern VPN service that combines strong privacy protections, transparent data practices, and an exceptional user experience.


Who We Are

Guru VPN is developed and operated by Guru Network SRL, a company incorporated in Romania and operating in accordance with European legislation, including the General Data Protection Regulation (GDPR).

We build our services around the following principles:

  • Transparency;
  • Data minimization;
  • Security by default;
  • Respect for user rights;
  • Compliance with international privacy and security standards.

Our Team

Our team brings together professionals with expertise in:

  • Network infrastructure and VPN technologies;
  • Cybersecurity and information security;
  • Mobile and software development;
  • Privacy engineering and GDPR compliance;
  • Cloud infrastructure;
  • Customer support and user experience.

We follow a privacy by design approach, meaning that privacy and security are embedded into our architecture and development processes from the very beginning.


What We Believe In

Privacy Is a Right, Not a Privilege

We believe users should have control over their personal data and understand how it is processed.

Transparency Over Marketing

We openly disclose:

  • What data we collect;
  • What data we do not collect;
  • How long data is retained;
  • How we handle government and legal requests.

Data Minimization

We strive to collect only the data necessary to:

  • Operate the service;
  • Ensure security and reliability;
  • Provide customer support;
  • Fulfill legal obligations.

Our Approach to Privacy

Guru VPN follows a No-Logs philosophy regarding users' internet activity.

We do not store:

  • VPN traffic content;
  • The content of communications;
  • Browsing history;
  • Full URLs;
  • Page content;
  • Users' real IP addresses in connection logs;
  • User-linked DNS logs;
  • Concurrent connection logs or parallel session records.

At the same time, we believe transparency requires honesty about operational realities. To operate and secure the service, we may process limited technical data, including:

  • Account and subscription information;
  • Billing metadata;
  • Limited connection logs;
  • Anonymized or de-linked DNS technical logs;
  • Security and abuse-prevention signals;
  • Diagnostic and analytics data.

We believe that clearly explaining our data practices is more valuable than making unrealistic claims about collecting no data whatsoever.


Security and Infrastructure Protection

To protect users and maintain service reliability, Guru VPN implements:

  • Encryption in transit;
  • Secure cloud infrastructure;
  • Multi-factor authentication for staff;
  • Role-based access controls;
  • Abuse detection and security systems;
  • Regular security reviews and audits.

We continuously work to improve the resilience and security of our platform.


Transparency and Accountability

We are committed to openness and publish key documents describing our practices, including:

  • Privacy Policy;
  • No-Logs Policy;
  • Fair Usage Policy;
  • Acceptable Use Policy;
  • Cookie Policy;
  • Transparency Report & Warrant Canary;
  • Refund Policy.

We regularly update these documents to ensure they accurately reflect our technical architecture and operational practices.


Handling Government Requests

We review government and legal requests carefully and disclose only information that:

  1. Actually exists;
  2. Is within our possession or control;
  3. Must be disclosed under applicable law.

We do not create new logging systems, surveillance mechanisms, or backdoors in response to informal or overly broad requests.


Our Commitment to Users

We are committed to:

  • Delivering a reliable VPN service;
  • Protecting user privacy;
  • Complying with GDPR and applicable laws;
  • Communicating our practices transparently;
  • Continuously improving our products and services.

Looking Ahead

Our long-term vision is to build an ecosystem of privacy and security tools that empower people to use the internet safely in an increasingly complex digital world.

We believe the future of the internet should be:

  • Secure;
  • Open;
  • Transparent;
  • Respectful of individual privacy.

Guru VPN — Privacy Built on Transparency.